FREQUENTLY ASKED QUESTIONS
You can easily track your order by logging into your account on our website and navigating to the order tracking section. Enter your order number or tracking ID to view real-time updates on the status and delivery of your package.
Our tracking system provides detailed information, including shipping carrier details, expected delivery dates, and current location updates. If you encounter any issues or need further assistance with tracking your order, our customer support team is available to help.
Our return policy allows you to return eligible items within 7 days of purchase for a refund or exchange. Items must be in unused and resalable condition, with all original packaging and tags intact.
To initiate a return, simply contact our customer support team to receive a return authorization and instructions. Once we receive the returned items, we will process your refund or exchange promptly, adhering to our policy terms and conditions.
Yes, we provide international shipping to many countries worldwide. During checkout, select your country from the list of available shipping destinations. Please note that international shipping may incur additional fees and longer delivery times due to customs and import regulations.
Our shipping partners ensure secure and timely delivery of your international orders. You can track your package using the provided tracking number to stay updated on its journey to your location.
Once an order is placed, modifications or cancellations may be possible within a limited time frame. Contact our customer support team immediately if you need to make changes to your order or cancel it.
We will do our best to accommodate your request based on the order status and processing stage. Please note that orders already shipped or in processing may not be eligible for modifications or cancellations.
Our customer support team is available via phone, email, or live chat for any inquiries, assistance, or feedback you may have. We strive to provide prompt and helpful responses to ensure a seamless shopping experience for our customers.
Whether you have questions about products, orders, shipping, or returns, our knowledgeable support agents are here to assist you every step of the way. Contact us anytime for personalized assistance and support.
